(From the left) NTSA ICT Head Dr Fernando Wangila, (centre) CEO of Chandaria Industries Darshan Chandaria and (on the right) Bwala CEO Kennedy Nyabwala.2
Le marché local de la logistique au Kenya a reçu un acteur clé et nouveau qui est désireux de résoudre plusieurs problèmes rencontrés par les gestionnaires de flotte et les PME.
Certaines des solutions proposées par Bwala Logistics incluent:
- La plate-forme logistique Bwala relie les propriétaires de véhicules à des mécaniciens formels et informels vérifiés qui sont enregistrés auprès des autorités.
- Bwala Logistics propose à ses utilisateurs une plateforme de location de voitures, de camions et de camionnettes de livraison.
The Kenyan local logistics market has received a key and new player that looks forward to addressing several issues that fleet managers and SMEs encounter.
Some of the solutions offered by Bwala Logistics include:
- Bwala logistics platform connects vehicle owners with verified formal and informal mechanics who are registered with the authorities.
- Bwala logistics offers a platform for its users to rent cars, trucks and delivery vans.
Bwala Africa Group has positioned itself as a business that offers service and maintenance by linking customers to reputable mechanics.
Currently, Bwala has a fleet of 50 vehicles but hopes to have 1000 pickups, minibuses, trucks and similar vehicles by the end of 2018. These fleets are managed by a single database that primarily focuses on eliminating daily hurdles for fleets.
Bwala separates itself from other existing platforms by offering business opportunities to truck owners, who, in most cases, carry no cargo on return trips. The platform also looks forward to expanding mechanics’ customer base, with emphasis on honesty and use of genuine spare parts.
“I’m a car enthusiast and at times my family is trying to get a good mechanic but we find them engaged. There are many other good mechanics too but the problem is accessing them. We will list those we vet and let the users rate them,” said Kennedy Nyabwala, the firm’s founder and CEO.
Bwala’s offerings involve input multiple players from other fields, including transport and the insurance sector. Ideally, this makes sense because logistics, especially where transport is involved, is a sensitive field that needs the security of property.
In particular, Bwala covers vehicle leasing, hauling of light and heavy cargo and fleet management – activities that call for compliance with NTSA (whose ICT Head Dr Fernando Wangila was present in the launch) regulations and insurance covers and claims.
Once these base requirements and prerequisites are met, Bwala hopes to have peace of mind since its product portfolio would be in line with industry standards.
It should be noted that Bwala will work with verified garages to provide class-leading vehicle repairs, service and maintenance.
Bwala has tested its product for the better part of 2017. Its small fleet of vehicles will limit its launch in Nairobi, but further expansion to additional counties is imminent as the company scales.
A wider rollout of its logistic services is expected to explore continental Africa, with an ambitious expansion to Asia as well.
“We wanted to prove our concept and get customer validation before we go public,” he said. “Our key focus will be in the African market, though we are also looking at the Asian market starting with India and Philippines because they have a lot of similarities with Africa; such as the growing middle class and the increasing rate of car ownership. These are the markets we want to play in,” adds Nyabwala.
The use of Bwala logistic services is straightforward.
People who own vehicles, be it a car, van, truck or pickup need to take a picture of their machine, which is then used in the sign-up process at the platform, bwala.co.ke.
In conjunction with NTSA’s tools and portals such as TIMS, Bwala verifies the details of the vehicle before it is made available on the site for hiring.
Users can then browse the site, select their target, and pay.
Bwala holds the funds in a payment system managed by a third party as the customer verifies if the vehicle meets their demands.
Users can pay between 20 to 30 percent commission to hire or lease cars, connect to verified mechanics or buy genuine spare parts. Afterwards, it is Bwala’s role to take the vehicle for servicing, insurance renewal, lease contract renewal, among other services. Notably, these processes are automatic.
Bwala will leverage its offerings to do business with key local businesses such as Chandaria Group that operates a fleet of over 150 vehicles. Future prospects include operating over 1 million cars on Kenyan roads on a daily basis. Future prospects for Bwala Africa Logistics include operating over 1 million cars on Kenyan roads on a daily basis.
African Mobilities Observatory - AMO, had an interview with the CEO of Bwala Africa Logistics at their office in Nairobi.
If such innovations spread throughout Africa, where do you think the African logistics industry would be in the next five years?
Wes Chege laurence Ullmann Joseph Semuju EBY JOSEPH BOSSON Alwenyi Catherine Cassidy Mthonti Bongumusa Alain Binamungu Luyinda Christopher Boaz Opio David Aurelie KOUASSI PASCAL N'ZUE marie-pascale baye Kouamé Serge KOUAKOU Kouamé Julien KOUASSI